Why Choose Oak & Rattan Furniture
100% Secure Payments
When you pay for your shopping on oakandrattan.com we take you to a secure payment gateway that is run by either PayPal or Sage Pay, this way we can guarantee that your card details are safe and secure with these two companies. They take millions of payments all the time and have built up a reputation of being one of the best way to transfer money online. At Oak & Rattan Furniture, we value your privacy and security which is why we have decided to use these gateways.
Free Delivery
With Oak & Rattan Furniture, what you see is what you get. there are no hidden charges and to sweeten the deal we often like to even throw some free things in for you. Thats why we do free delivery on all of our products. As long as you are in the UK and you buy from the website our delivery is 100% free now thats a good deal!
Commited to being Green
We understand that our product range is not the most environmentally friendly but unlike some businesses we do do what we can to give something back to the environment.
- Our website is hosted on servers that use renewable energy to run.
- We do not print emails, invoices, purchase orders or any other paperwork unless we absolutely have to.
- We decide not to have any form of paper based advertisement to try and save the trees.
Price Match Promise
At Oak & Rattan Furniture we constantly look at not only being the best quality, but being the cheapest in the products we sell. That's why if you see anybody selling the same product, from the same supplier, we will do our best to match and sometimes beat their price. We mean this within reason, we will never lose money trying to be the cheapest, but we truely believe that we do have some of the best prices about and so are happy to match or beat the competition.
Money Back Guarantee
At Oak & Rattan Furniture we have a duty, under the Sales of Goods Act, to make sure the products we sell are:
- As described
- Of satisfactory quality
- Fit for purpose
- Last a reasonable length of time
By law we give our customers a 'reasonable' length of time to request a refund should the product break one of the rules listed above.
You also have a right to cancel your order within 1 week (7 days) from when we notify you that your order is complete. This can be done for whatever reason and without question. We will give you your money back within 30 days of recieving the product from you and have checked that the item is in the same condition as when we sent it. We do not collect the item from you for free.